HalloWaiter

Call a waiter from your table

Scan the table QR, send a request, and café staff receive the call on their dashboard.

Just the phone camera and browser — no app to install, no login.

Try the Demo View Merchant SOP

How to Use — Guests

  1. 1Scan the table QR

    Scan the QR on your table and check the café name and table number.

  2. 2Check the table, tap Call Waiter

    Tap “Call Waiter”, or use “Type Request” to send a short message.

  3. 3See the status & wait at your table

    Follow your request status on the same page.

Calling a waiter needs no account or login.

If the QR won't open or you need help urgently, call a staff member directly.

SOP for Merchants and Staff

Key steps at a glance

  1. 1Verify table QR codes

    Before shift, make sure each printed QR matches its table number.

  2. 2Open dashboard & turn on sound

    Open the Staff Dashboard, tap the sound icon, and keep the dashboard visible.

  3. 3Accept a new call

    One staff member taps “Accept” — that call is now theirs.

  4. 4Go to the table, mark completed

    Go to the right table, then tap “Mark Completed” after the guest is helped.

Before shift

  1. 1Manager matches each printed QR to its actual table.
  2. 2Staff sign in to the correct outlet.
  3. 3Open the staff dashboard.
  4. 4Turn on sound by tapping the sound icon.
  5. 5Run one test call.

During service

  1. 1Check the table number and the request.
  2. 2One staff member taps “Accept”.
  3. 3Go to the correct table.
  4. 4Tap “Mark Completed” only after the guest is helped.

If something goes wrong

  1. 1If an alert is missed or the connection drops, keep watching the open dashboard and continue in-person service.
  2. 2A reminder appears if a request stays unaccepted for two minutes while the dashboard is open. It is not a response-time guarantee, and there are no notifications when the app is closed.

Accounts

Merchants and staff use the staff dashboard. Guests can create an optional account.

Try the Demo

Demo data

Kopi Senja · Canggu

Open a demo table as if scanning its QR:

Loading demo tables…

1–5 Indoor · 6–10 Outdoor

Staff Dashboard Sign-in

Registered staff only. Sign-in required.